MUSC Health Columbia Medical Center Downtown - Columbia, South Carolina

Cica Lavesh

MUSC lied to us. Our child, who is not able to advocate for herself, was denied access to her psychiatric team. We were told she would be allowed access and no decisions would be made until they were contacted. They chose to use their own psychiatric team instead for their own financial gain rather than allowing access from the team that know her, she trusts, and the only ones she will talk to. This is a serious violation of the patient's best interests.

bd masogr

Extremely rude and unempathetic administrative staff. The nurses, however, were very kind; which is the only good thing that can be said for this facility. For a job surrounding people and their health, empathy has got to be one of the top priorities; but unfortunately, every person that I interacted with on a “higher-up” level regarding my partner’s care, had absolutely no bedside manner. Additionally, the lack of communication in the hospital- and how they inform the family- has upset me to the fullest extent of the word.

Lisa Byars

Excellent care, my aunt from Virginia was here for Thanksgiving and had congestive heart failure during her visit. The staff at MUSC hospital took such good care of her and was on top of their game 24 hours a day for 8 days while she was there. I am a huge fan and told all my friends and family to only go to this hospital.

SHANICA HIGGINS

As of 11/23/2024, my mother is currently housed in this hospital with covid and other underlying health issues. While there we met a nurse who walked in introduced herself, looked at my mother and stated, "you look bad, you look sick, if you do not get on oxygen I will have to save your life". Caused my mother to clutch her chest and cry. As her daughter, I immediately when into attack protection mode and responded to such being. This nurse did not provide my mother with any hope for life. Not to mention, my mother was sitting up, eating -pudding trying her best to speak to us but her speech and psych was not at baseline. However, there was no medical indication that death was knocking at her door. The audacity of this being (Nurse). The nerve to state to us, the family, "these are questions we have to ask the patients". That was not a question, that was a statement followed with death. I repeated to this being that, "you have scared my mother (2x). I have never felt so frustrated, angered, the need to defend my mother at all costs, and hurt to see my mother terrified for her life.
Today, 11/24/2024 it was determined that my mother had not been bathed since her admittance. When her nurse arrived, I had to ask for clean sheets, towels, gowns, body wash, the whole kit due to my mother not being provided one. I had to bathe my mother myself with the help of two family friends. While I bathe, my friends stripped the beds, whipped and sanitized the mattress and replaced with fresh everything. I am so disgusted with the services provided by this hospital. Our family has become so worried that we are literally taking turns staying overnight with her due to the provided car/ treatment.
More so, the room has yet to be cleaned and sanitized. I asked for house keeping, the young lady walked in, replaced bag by the door stated she would be right back and never returned. I have been asking for someone to clean the room as medical pieces, tape, paper were scattered on the floor. However, my brother gloved up and picked up as much as he could. I also asked for permission to bring in my own swifter to thoroughly clean and sanitize my mothers room. It was granted (terrible).

As I was making my exit today, my mother finally tried to have a conversation. She was noted throughout the day nodding in and out of sleep, displaying delirium behaviors such: being easily distracted, less aware of where she is, the time (disorientation) suddenly not be able to do something as well as normal (for example, walking or eating), arms twitching, drooling, eyes watering, The only thing she could say clearly was, "I think I am being over drugged". I immediately called the tech. Tech Bria is Awesome, she relayed the message quickly, the doctor arrived, asked my mother where was she, my mother took a while before stating, "I'm in a facility". The nurse then stated he had to look over her medications and provide something else. This experience has me on the edge with my mothers life in the hands of this hospital.

Ps. Let me also say this, as a frontline healthcare entity myself, I completely understand the stressors healthcare workers face everyday. The stressors of long hours, being understaffed, being understaffed with lazy on the shift staff, over flow work load, more than enough paper work, your own personal issues, etc. However, even with all those stressors at play, it is wise to take a moment, breath, gather one's self, head back in and put the patients needs first.

Tequila Anderson

A few months ago, I had a heart cath performed and the entire team was amazing. While in recovery, I was cared for by Malaysia Sweat, RN. Not only was she mindful, professional, and knowledgeable about the procedure and the recovery process, she was an excellent teacher/preceptor to the nurse that she was training. Malaysia, RN went over and beyond for my family and me. Hopefully, I will never need a heart cath again, but if I do, I hope she’s my recovery nurse again!!

crystal Sommerfeldt

I was introduced to musc by a friend. The Dr's are wonderful... Dr morgan went way beyond to find my heart condition and fixes it quick. The emergency room is another story. I have only been there twice and both times I got smart ass disrespectful Dr's. I hate when people judge you before you are being seen. The Dr was joking around being sarcastic. My insurance company sent me to the ER because im in pain. I have a orthopedic appointment in a month. Something to help me until I get into my appointment. This ER Dr lexured me about being addicted to pain pills. He told me not to come back because that was all I was getting. Very rude to me. I wish they would let the nurses do their job before the Dr meets you up front, before you even get to the back. Its been a year since I've even touched a pain pill. That was when i had foot surgery. The dr before him on another day i went to the Er room. He was making fun of me and told me he would give me nerve pills before i left. I had not even made it to the back yet to even be seen. Then The Dr apologies to me. I had a 75% blockage in my leg. Needless to say I thought I found where I belonged medically. I'll never go back to the ER again
I'll find somewhere else to go. I'm really disappointed and heart broken. I thought way more about this place then I gave them credit for.

Skol Griswold

I gave it one star because I had no other choice. This may be the most disgusting hospital I have ever stepped foot in. The emergency room was gross, The waiting area was gross, and the cherry on top had to be the totally inappropriate hip hop club hits play over the TV on Music Choice. In bad enough shape to be at the hospital.ER? No need to fear, We'll bring that mood right back up with Nelly's Hot in Here while you're waiting. Whoever's in charge of this place should be extremely embarrassed of themselves and their staff. Total unprofessional. To put it in perspective, if I got into a car accident out front of this hospital and lost both of my legs.I would knuckle drag myself right past it right down the road to Prisma Health. Do yourself and the patients who come there a favor and please put some class in your hospital, because currently you don't have very much. Again, you should be utterly embarrassed

Debra Lewis

I had the worst experience in the emergency department. I didn’t see 1 nurse for 3 hours. I missed my scheduled pain medicine. The call button was useless. They keep saying someone will be right in. 3 hours later when they got a bed upstairs to admit me, then they came. I’ve never seen such horrible care! I’ll never go back to that hospital. The night nurses on the floor they admitted me too were not great either. Worst care ever!